The ER was horrible to me...and I'm not going to stand for it
I had a horrible ER experience which happened on the day of and the day after my anniversary (pm turned to am due to the SIX HOURS I was there). I have been hearing about similar experiences of women through this and other sites...I decided to fight back and sent the hospital the following message...
I am writing to complain regarding my recent ER experience that occurred on 09/19/13 and 09/20/13.
I visited the ER due to bleeding and a threatened miscarriage. I was kept there six hours and given the following tests: two belly ultrasounds, a pelvic exam, a blood draw, and FINALLY a transvaginal ultrasound which diagnosed my issue as a missed miscarriage.
At only 8 weeks pregnant, the above tests (aside from the transvaginal ultrasound) were not going to provide much pertinent information at the time regarding if I was having a miscarriage or not. They were unnecessary, a waste of time, and I suspect a convenient way to rack up a large bill for my insurance company and myself. I do not understand why I was not given a transvaginal ultrasound first and foremost, that which ultimately provided the final diagnosis AFTER I had been there for 6 emotionally exhausting hours.
Furthermore, you really need to provide your staff with training on how to speak to women who are going through miscarriage. The Nurse Practitioner who treated me told me what had happened, then said I would pass "tissue" over the next few days. This is ridiculous. A pregnancy and future baby did not simply turn into "tissue" in the 5 minutes between when I did not know, then knew the baby had died.
I am expecting that neither I nor my insurance company will be billed for the unnecessary tests that were performed. If I do not hear from someone within the next 24 hours, I will file a complaint with the Better Business Bureau. If I am billed, I will initiate a lawsuit regarding my emotional distress during this situation. Thank you for your time.