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nasty woman

Posted by on Jun. 25, 2014 at 6:26 PM
  • 3 Replies
I had to take dd to the airport this morning, and if course the line at Southwest was a little bit long. There was one woman behind the counter who you could tell was just bitchy. She'd get angry if people couldn't see a kiosk open and she'd yell. Of course who is it dd and I end up in front of? Dd isn't technically an unaccompanied minor anymore, but they still let me escort her, so we've always had to have an actual person check us in instead of using the little screen. I didn't keep her confirmation number because if that and the woman literally said "ugh!" And rolled her eyes at me! I'm sorry you had to do YOUR JOB. It was incredibly rude! Then she made dd take out a pound of stuff out of her suitcase because it was 51 pounds. We have never come across a counter agent that nasty before! I'm seriously considering complaining about her. Too bad I didn't get her name
by on Jun. 25, 2014 at 6:26 PM
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Replies (1-3):
lucy164
by Peggy on Jun. 25, 2014 at 6:50 PM

You could still tell airline authorities where exactly she was working and at what time this happened and give them her description and they could figure out who it was.  I am mad that you and your daughter were treated this way.  The woman is lucky she has a job.

buckle
by on Jun. 25, 2014 at 6:51 PM

I would complain.  I assume they can see who it was, but the date and time and confirmation number.  She's probably doing it to others too.

lyrick24
by Ruby Member on Jun. 26, 2014 at 2:46 AM

i would report her.

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