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Pissed about an origami owl order

Posted by on Apr. 3, 2013 at 1:30 PM
  • 22 Replies

I ordered a necklace for my dd on feb 22.  They happily charged my card, but I never got the necklace.  I've emailed the customer care.  Called both the number listed on my credit card bill and the only one I found on the website. One doesn't work and the other is a fax.

i can't find a human to get this resolved.  WTF?

anyone have any ideas?

by on Apr. 3, 2013 at 1:30 PM
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Replies (1-10):
JakeandEmmasMom
by on Apr. 3, 2013 at 1:41 PM

 Yikes!  Have you tried contacting your credit card company to see if they will reverse the charge?

LongBeachLiz
by on Apr. 3, 2013 at 1:48 PM
8884910331

Is this number you called?

You can email them too.

What does the order status say?
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mybratsmom
by Silver Member on Apr. 3, 2013 at 1:49 PM
Did you order through someone?? Maybe go on the site and find a local seller and see if they can help you?
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chicken13
by Silver Member on Apr. 3, 2013 at 2:22 PM


Omg!  Thank you.  I got a human.  

Quoting LongBeachLiz:

8884910331

Is this number you called?

You can email them too.

What does the order status say?



jamamama00
by on Apr. 3, 2013 at 2:22 PM

They sent my necklace to the woman who I ordered from

HaileysMom07180
by on Apr. 3, 2013 at 2:23 PM


so are they gonna fix it?

Quoting chicken13:


Omg!  Thank you.  I got a human.  

Quoting LongBeachLiz:

8884910331

Is this number you called?

You can email them too.

What does the order status say?





chicken13
by Silver Member on Apr. 3, 2013 at 2:30 PM

Theoretically...yes.  


Quoting HaileysMom07180:


so are they gonna fix it?

Quoting chicken13:


Omg!  Thank you.  I got a human.  

Quoting LongBeachLiz:

8884910331

Is this number you called?

You can email them too.

What does the order status say?







HaileysMom07180
by on Apr. 3, 2013 at 2:41 PM


good, if anything, contact the bbb


Quoting chicken13:

Theoretically...yes.  


Quoting HaileysMom07180:


so are they gonna fix it?

Quoting chicken13:


Omg!  Thank you.  I got a human.  

Quoting LongBeachLiz:

8884910331

Is this number you called?

You can email them too.

What does the order status say?









mybratsmom
by Silver Member on Apr. 3, 2013 at 3:04 PM
So why didn't she contact you?

That's kind of bizarre.


Quoting jamamama00:

They sent my necklace to the woman who I ordered from


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nmaxwell816
by Gold Member on Apr. 3, 2013 at 3:46 PM
I would call the credit cArd company
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