We've had our Sleep Number like 7 years now. When we needed a new mattress and box spring for our bed. We went looking around. We stop at the Sleep Number store. Dh fell in love with the bed. Me was ok with it. But would of liked something else better. But agree to get the Sleep Number bed. It was good the first couple years. Then it seemed not so good. Dh would put his side of the bed at a lower number. Mine was more up. It seemed like I'd roll over. I'd sink in towards dh. It was getting uncomfortable. Then recently well in the last year the connectors wore out. They insisted I had to buy new bladders for the bed. That cost almost 150$. That they gave me a extra set of connectors. When all I needed really was the connectors. But went around in circles with them. They were saying well just fixing the connectors will not fix my problem bla bla bla.How do you know the bladders don't have a leak. I agree on new bladders.Figuring they might be right. As at that point dh's side was not holding air. due to the connector being broke. I couldn't rig it up like my side when it broke. We know for a fact the bladders did not have a leak. It just seems like the bed is saggy in the middle when dh wants his side lower. If both sides are similar in how much air is in it. No saggy problem. Then it seemed the foam mattress pad that goes underneath the mattress cover on top of the bladders is worn out. Like all kind of flattened out from laying on the bed. Dh is tall and big. Not fat. But does weigh 210 pounds. I was not about to call Sleep Number to ask about that foam pad. I could just imagine what they'd try to charge me for a new one. So I went to Anna's Linens by our house. They had a foam mattress pad topper for 16$ for a full size bed. I got that. Put it in the mattress cover along with the other pad. Was still able to zip it up. Hopefully that fixes that problem. Now our son just bought a new bed. He got a Comfortpedic. He said it's the competetor to the Temperpedic. It came with a 15yr full warrantee and a extra 10yrs limited warranty. He paid as much as we paid for our sleep number bed. That I got without the bed frame. He got a really nice bed frame with his. They also threw 2 pillows in made of the temperpedic material That were selling separately 100$ for 2. Dh don't want to change beds. We just don't have the money for a new mattress if I wanted one.