I sent DF and his new buddy to Publix. I can't stand his 'friend'.. I mean I really can't stand him, so I figured they could have quality time togther running errands.
So.. theres a money maker deal at publix right now.
If you buy 5 qualifying items and use a publix coupon, you get a 5$ gift card back.
Over 4 days and multiple trips (per the store imposed limit per day) DF bought FORTY of the wrong items. I caught this about an hour ago, while he and his buddy are at one of the two Publix's in town, finishing this 'deal' up.
So it was supposed to be:
4 x item @ 1.44 each
1 y item 1.59 = 7.35 (plus tax) minus 4$ in coupons, so 3.35+ tax then get back a 5$ gift card.
He bought 4 x items at 2.83 each.. double the price
Its almost a 60$ difference (maybe more with tax) so hes going to have to go in and exchange them ALL for the right kind, which sounds pretty straight forward right? Get the right kind, since we already got the gift cards all they have to do is refund half the price and the tax difference, right?
NOPE. Apparently we are trying to SCAM the store to get money back. I get it, couponers buy crap and return it for cash (hoping for the coupon value in cash) all the time. We are there weekly, if not almost every day.. why would I do that?
So anyhoo hes at the other publix right now doing the last two transactions, which I caught in time. This store is 20 miles away on the other side of town.
He bought the right items, but instead of giving him a 5$ gift card they tried to take five dollars OFF the transaction.
Problem is, its a money maker and they wont give him cash back per corporate policy (fine by me!) BUT the tearpad coupon from the store says "Get a 5$ gift card when you buy 5 particpating items" NOT "Get 5$ off your tranasction"
Hes texting me having a fit, I'm telling him to go return it, get the managers name and come home. I'll call corporate and get this straightened out before we load everything back to exchange it
I'm so frustrated. it makes perfect sense in my number driven mind and hes usually good with it.. he just doesnt get it or is pretending because of this friend.
I'm so frustrated! Between this, the friend, the treatment from the employees I'm ready to just quit! UGH
(if you made it this far, I am sorry no one else understands coupon frustration!)