I have an order from canada for 2 hats. The payment in paypal has been under review for 4 days but today I am showing the payment in my balance. Should I ship the hats? Is it under review because it is from canada? Any thoughts?
Mommy to Lilly (3/28/11), Susanna (12/7/09), and Noah (4/2/08). Crafter Extraordinaire, Wife to John (3/26/06), Born again:), Micro-farmer, Yarn Lover, Homemaker, Amateur Seamstress, Amateur Photographer, Fiber Addict
I think it may be that they are still checking the bank info, but I would definitely email support first and ask.
Yup-just call support-If you have a new account. occasionally Paypal will put ya up for review and a temporary hold on funds released. Once the money appears in your balance you're good to ship.
Quoting Brieshon:
I'd check with Paypal support, but I think it just happens with new users sometimes, maybe if their bank isn't in the Paypal system yet? I had that happen once, but I knew the person so I mailed it anyway. It went through fine a few days later.
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- Happy2BDomestic
on Oct. 8, 2012 at 1:00 PM