Our wii is 3.5 years old. For the last year..at least...may have been longer, it slowly has been telling us that it is a disc read error and consult the manual. At first it was just a couple of the games but for the last six months its been all of them. I tried googling and all I got was cleaning the laser lens. So we did some that we found off you tube. But we are still having e problem. I don't know what else it could be or what to do about it or who to call about it.