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Really?

Posted by on Mar. 11, 2014 at 8:04 PM
  • 14 Replies

Couple kicked out of McDonald's for staying longer than 30 minutes

Virginia couple Carl and Barbara Becker were enjoying what they like to call 'scrunch,' their meal between lunch and supper. They do this three times a week, sometimes at McDonald's -- though they likely won't be returning.

According to 'Fox & Friends,' 'A couple says an apology from McDonald's is simply not enough after a manager at McDonald's kicked them out of the restaurant for staying too long. At first the veteran Carl Becker and his wife Barbara refused to leave.'

WTTG reports that while the Beckers were eating their usual fare, an employee brought out a broom and started cleaning near where they were eating.

'The dust started kicking up and it was just flying everywhere and she says 'does this bother you?' and I said, 'only if you like to eat dirt does this not bother me.'

Barbara Becker says shortly after that, the manager said their 30-minute time limit was up, and they had to leave so employees could clean the floor.

The thing is, no one could find any signs in the restaurant stating there's a 30-minute time limit.

Not even the TV station.

Carl Becker wrote a letter to the editor of the Culpeper Star-Exponent about the incident, noting:

'I have had many experiences in my lifetime as a WWII veteran ... a retiree from the Ballistic Missile Defense Organization at the Pentagon, and the father of six children ... but none as unusual as being asked to leave a restaurant so they could clean the floor under and around the table where I sat.'

The McDonald's corporate office addressed the situation and offered the Beckers two free coffees.

'The Beckers say the restaurant was not crowded ... the people that own that McDonald's issued a statement, 'my organization takes these matters seriously and is investigating the customer's claims.''

Carl Becker's letter said the situation was 'so unbelievable' that it didn't even raise any feelings of hostility or embarrassment.

by on Mar. 11, 2014 at 8:04 PM
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Replies (1-10):
143myboys9496
by Suzzanne on Mar. 11, 2014 at 8:05 PM
1 mom liked this

2 free coffees? That the best corporate could do? Personally I'd tell corporate where they could put those 2 coffees. 

What is this world coming to? Kicked out of Micky D's? 

Thelmama
by Thelma on Mar. 11, 2014 at 10:43 PM

Since when is there a time limit at McD?  I'd have laughed.  No, thank you I do not want your free coffee would be my answer.

Just re-read my answer...I used their for there....eeeeeeeeeeek.  LOL LOL LOL, whew fixed it.

Noni2319
by Chrissy on Mar. 11, 2014 at 10:49 PM
That's crazy.
mysticalmalissa
by Bronze Member on Mar. 12, 2014 at 6:49 AM

Thats nuts!

dingysfamily
by Bronze Member on Mar. 12, 2014 at 12:07 PM
1 mom liked this

This is the McD in the little town that is 12 miles from me and I rarely go to this one; it's a crappy McDonalds in my opinion.  This is old news to us, it hit the news as soon as it happened here and there is a BBQ place in the town that has offered the couple a free lunch every Wednesday now and has also offered all seniors free coffee every Wednesday (I think that's the day for the seniors thing).  This has really raised a stir around here and the corporate headquarters is also looking into it.  Culpeper VA is a very historic town, civil war history.

LeapBaby123
by Kathleen on Mar. 12, 2014 at 7:45 PM
That was nice of the BBQ place!

Quoting dingysfamily:

This is the McD in the little town that is 12 miles from me and I rarely go to this one; it's a crappy McDonalds in my opinion.  This is old news to us, it hit the news as soon as it happened here and there is a BBQ place in the town that has offered the couple a free lunch every Wednesday now and has also offered all seniors free coffee every Wednesday (I think that's the day for the seniors thing).  This has really raised a stir around here and the corporate headquarters is also looking into it.  Culpeper VA is a very historic town, civil war history.

RitaTequila531
by Member on Mar. 12, 2014 at 7:49 PM
Wow, good thing I usually order to-go
Posted on CafeMom Mobile
melissa632
by Member on Mar. 12, 2014 at 7:50 PM
2 free coffees! That's the best they can do?? Smh.

That bbq place mentioned above will see a surge in business now. Good for them :)
dingysfamily
by Bronze Member on Mar. 13, 2014 at 7:56 AM

Here's a local newspaper article about the BBQ place and the couple:


Shawn's Smokehouse BBQ !

Carl and Barbara Becker of Rixeyville are served  lunch by Shawn's Smokehouse BBQ Company owner Shawn Moss Wednesday afternoon. The couple, who wrote a letter to the  Star-Exponent editor after they were asked to leave the Culpeper McDonald's for being in the restaurant too long, have been offered free lunch at Shawn's each Wednesday for life.
Vincent Vala/Star-Exponent

Posted: Wednesday, March 12, 2014 3:57 pm | Updated: 4:31 am, Thu Mar 13, 2014.

   Carl and Barbara Becker are loving Shawn's Smokehouse BBQ Company.

  Three weeks after getting booted out of the Culpeper McDonald's because they supposedly stayed too long, the long married couple - both in their 80s - enjoyed an elaborate lunch on the house Wednesday at the locally owned eatery on Sperryville Pike in the town of Culpeper.

  "I think it's delightful," said Mrs. Becker, enjoying ribs, chicken, brisket, BBQ, macaroni and cheese, cole slaw, baked beans and more. "This was special."

 In fact, BBQ Company owner Shawn Moss has offered the Beckers free lunch every week for the rest of their lives. He personally served the couple Wednesday.

  "We wanted to show there is still good Southern hospitality around," Moss said. "Culpeper is a great area, and has a lot of great restaurants. We want to keep the good name around here."

  News about what happened to the local grandparents at McDonald's on Feb. 21 spread fast after Mr. Becker, a World War II veteran, sent a letter to the editor at the Star-Exponent that published earlier this month. Since then, news stations in Washington, D.C. and beyond picked up the story that is also all over social media sites like Facebook.

  According to the Beckers, they were asked by a manager to leave the restaurant on James Madison Highway they often frequented in between lunch and dinner because they had overstayed an arbitrary 30-minute time limit.

  The manager approached them after Mrs. Becker complained when an employee started sweeping while they were still eating, kicking up dust.

  Culpeper McDonald's Franchisee Bob Drumheller, in a statement Wednesday, said there is no 30-minute limit to dining in his establishment.

  "I care deeply about the comfort and satisfaction of all my customers and members of our community, especially our veterans like Mr. Becker," he said. "I have reached out to Mr. Becker and his wife to extend my apologies for this misunderstanding and welcome them back to our restaurant any time. My organization invites all customers to come in and enjoy our McDonald's with the understanding that we do not have a 30-minute limit policy. Our focus will continue to be to serve our customers and our community by providing a welcoming experience."

  Mrs. Becker, of Rixeyville, said Wednesday that she accepted Drumheller's apology.

  "But I told him I am still not coming back to your store," she said. "I told him it needed some reformulating and the managers need training - they don't treat people right."

 Mrs. Becker said they were shocked when they were asked to leave, and in disbelief by the ridiculousness of it all.

  "We kind of looked at each other and laughed, then we laughed some more because what are you going to do? You're not going to cry when you are told to leave, you leave, but you feel about this high," she said, holding her fingers about an inch apart.

  The fact that other customers stay much longer using the free high speed Internet available on site never seemed to bother the McDonald's employees, added Mr. Becker, a former English teacher and retired engineer who served with the U.S.  Army Air Force from 1945 to 1947.

  The 87-year-old enlisted at age 16 in Evansville, Indiana where he attended high school.

  "All the guys were doing it, so we went down and signed up - that was just what you do," he said. "I don't think you ever thought of it as duty - it's just something you do."

  Everybody was involved in the war effort at the time, Mrs. Becker added. Her husband, before he enlisted, collected metal while she collected kapok fiber from trees, used in making life jackets.

  "The patriotism was much different than it is today," she said.

  As for Southern hospitality, Shawn Moss wants to keep that intact in Culpeper. His mother, Sue Moss, working side by side with her son, whole-heartedly agreed.

  "To me, you do everything you can to make your customers feel comfortable and happy and leave with a feeling that the food was great and the people were nice," said the longtime caterer.

  Mrs. Becker said Shawn is "a real sweet fella." The BBQ shop owner is further capitalizing on the good deed by launching a Wednesday's "scrunch time" for all local seniors, offering free coffee in between lunch and dinner hours.  The Beckers came up with the term to describe their weekly visits to the Culpeper McDonald's, now a thing of the past.

  "Our scrunch time is about 2:30 so we were not really disturbing the restaurant and you can get as much time as you want, more than half an hour and you won't get kicked out," Mrs. Becker said.

  She added, "I feel like I should take a bunch of timers to McDonald's with a list and have everyone sign in and they get their timer so when it rings after half-hour you get up and go. There is something amiss in that Culpeper store."

  She said they would continue to eat at the McDonald's in Warrenton, 16 miles from their home. Drumheller also owns that restaurant in addition to the McDonalds in Luray, Bealeton and Opal

The McDonalds in Opal & Bealeton are the ones that are like 2 miles from my house and the ones that are much nicer; that is surprising that the same guy owns those. 

Thelmama
by Thelma on Mar. 13, 2014 at 10:17 AM

I am glad the bbq place did that. They will make a profit off of this...good for them.

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