Some of you may know we have been having issues at our sons hospital with seeing the GI on call when admitted. They have stiffed us 3 times now. Then turn around and blame us. I finally coudlnt' take it after this last stay. When we got Ty's NG placed, we never saw GI! The attending came around 4pm and tells us he isn't coming til the next morning! We wanted to go home! We learned everything and wanted home! Well every time I have called because of an issue with Ty, the nurse says "well, cuz you guys didn't want to wait for a GI consult" and that is NOT what happened! He didn't see us! We were told all day he was coming and he didn't!
Well I called teh complaint line and let them sternly (but very professional) let them know I was upset. We're admitted for GI and no GI ever comes and it is faster for us to get care at home and call our own GI (who works at that hospital). Well the GI manager called back today. She tells me what happened with the visit 3 weeks ago and that is no big deal now that I know but they admit we should have been notified (on call GI called our GI and she said he didn't need to be seen by them).
Last week however, she said the GI was going to see usbut by the time he got there we had left irritated. What time did he get there because we didn't leave til 7:30pm! After shift change! I shoudl have spoken up when I was taolking to her but I hate confrontation. I mulled it over and called her back and told her how the only person I said anything to about being nervous or annoyed about not seeing GI was our nurse. Then our attending came in and told us he wasn't coming! But I expressed we were ready to go home rather than stay another night and see him the next day. We wanted our home and our own beds. And I let her know we didn't leave til 7:30 that night.
What I really hate about all of this is they know specifically this is about my son and me. The GI's they talked to now know this plus our own GI knows. So now I am fretting that they think I am some demon crazy whiner lady. I worry our own GI is going to get upset or something. I worry we're going to be treated differently now (in a bad way, not good). And I am now wishing I never said anything! I just need reassurance that I did the right thing? GI has stiffed us 3 times now! I am being told all day they are coming and NO ONE can answer my question because only GI can and then they don't show?!