do NOT f*** with me or my kid! update at bottom of op!
this might get a tad long:
so my son (19, who is in the Army stationed in texas - i am in missouri) calls my in freak out mode this evening. his car (his baby, a 2007 dodge charger) is stuck in park! its starts and runs fine, but shifter wont move! (ok its not like i am a mechanic, but ya know they call momma when freaked out, lol! oh his dad is in rehab or he wouldve called him...maybe, lol! he often calls me first when freaking out, lol!).
ok so i have no freaking idea what could be wrong... so i go to google and type in "car stuck in park" - well, well what pops up "dodge charger" - so tonight i have spent hours going through thousands of customer complaints on this exact issue!
i call chrysler 'recall' number (let me pause for a funny: when i told son i called chrsyler he said "ummm... mom i have a dodge, not a chrysler." - i had to explain that they are the same company, lol!) - anyway i give all info and the lady tells me 'no recall for his car" - i tell her that i know for a FACT that there have been recalls for this year of charger for this exact issue! she then says "there are no recalls for HIS car - not for that VIN lot" ... come to find out what she meant but wasnt allowed to say is that: yes there have been recalls for 2007 dodge charges for the shift interlock latch, but only cars made on certain dates at certain plants quailify.
oh let me pause to answer the question on some of your minds: i am doing this for son because he has 1 hour between regular duty and staff duty (6-11pm) for the next 2 weeks so he isnt able to be on computer or phone except for that one hour in which he also needs to eat, shower and change before duty.
i am one pissed off momma! i emailed dodge headquarters and will be calling them in the morning and chewing out some asses til i get results! they are WELL aware this shift lock is a huge issue! its ALL over the internet and they have made SOME recalls!
i am very informed and ready to deal with them! this plastic piece cost $20 to replace, yet dodge/chrysler dealerships are telling customers that the WHOLE shifter needs to be replaced at the cost of $400! oh the durable metal replacement cost $50. i watched videos of people replacing the part themselves online - it is NOT labor intensive, if you dont replace the whole damn shifter, BUT dealerships refuse to just replace the part!
and hell yes i pulled the military card! i told them in email that son will deploy in Jan 2013. since he is willing to fight for and possibly die for their freedom the LEAST they could do was repair his car for FREE since they KNOW its a defective part!
dont fuck with me and especially dont fuck with my kids! when you know you are wrong fix the damn problem and own up to your mistakes!
i dont know if it will get fixed by them or not but i wont go down without a fight - and calling headquarters is ONLY plan A! plan B is a bit more vocal and public!
son is suppose to come home for a visit in 2 weeks! he told me that if it cost a lot to fix his car or he doesnt get it fixed by then, then he wont be able to come home! oh HELL no! dodge will have hell to pay if son doesnt make it home!
ya dont think son got to be Army strong without a stong momma behind him did you? lmao!
update: the email that i was going to send to Dodge last night, i couldnt send it because i didnt have the VIN. yes in that email that i was going to send i did bring up son being in military. i am glad it didnt go through. i KNOW better than to do that! heck son doesnt even want people to know he is military because he hasnt deployed yet. says he doesnt deserve the thanks people give him because he hasnt done anything!
thanks for pointing that out to me, even though with a clear mind i do know better!
i have not done anything about his car today. no phone calls or anything! i will guide him through it though. he is 19 and still learning about life on his own.