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Mom Confessions Mom Confessions

Wwyd???? Cell phone bill

Posted by Anonymous   + Show Post
I have 3lines , I added an international service to which the tmobile person told me it was 14.00 for the service ALL 3lines included. Thats why I got it cause it was cheap!
Well o got my bill and each line is charged 14.00....WTF?!?!?!
Can they credit that amount or do I have to pay cause some dumbass customer service guy explained it wrong?
Posted by Anonymous on Jun. 17, 2012 at 1:56 PM
Replies (11-14):
Anonymous
by Anonymous 2 on Jun. 17, 2012 at 2:08 PM
T-mobile sucks. You'll likely have to pay.
Josie.Grossie
by on Jun. 17, 2012 at 2:08 PM

I would call the cpomany and explain what I was told. Tell  them you want either just one line or to cancel the international lines.

hautemama83
by Emerald Member on Jun. 17, 2012 at 2:10 PM
You're gunna have to pay it. T-Mobile sucks.
Posted on CafeMom Mobile
stephjohn
by on Jun. 17, 2012 at 2:25 PM

I worked for sprint customer service with the international dept. The only way we would give a credit is if there are notes supporting what he said or they listen to the call and hear what he told you.

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