I had customers the other day (two),
That racked up a $135 bill, they had 2 dinner meals and a lot of beer. A LOT. They were there for at least 4 hrs.
When I brought them their bill they only had $90 and said it was my fault for bringing them so much beer (our beer is not cheap, it's imported so we only bring it on demand). I never brought them a beer without asking them if they even wanted more.
My boss took the $90 and they started arguing saying it was all my fault. I'm not sure how it's my fault.
He asked them not to come back and they got pissed.
What would you have done?