See what CafeMoms are saying about saving time this holiday season..
I love reading all the stuff about what it's like working in a retail place, the complaints we have about annoying customers. I'm gonna change it up and complain about the stupid cashier i had today at McDonalds (ok, it IS just mcdonald's, but still...you work with the public...and this can apply anywhere) i do work in the public too, so i follow the following suggestions at my job. i know you can do it in yours:
1. Do not be so preoccupied with the fact that you're getting off in 5 minutes that you ignore me and what i'm telling you. You are still on the clock, so do your job until your boss comes to relieve you. Just because you're in a hurry, don't hurry me along and enter the wrong order into your computer. LISTEN to me.
2. DO NOT EVER talk to your customers about
a. How excited you are to leave work in 5 minutes.
b. How terrible another employee or customer is
c. How much you hate your job
d. How awful a day you're having
I don't care about any of this as a customer. I want my food/product and I want to be out of there, not stopping to chit chat with you about your life. (I will if you are friendly about it and not a big fat grump)
3. Do not answer your cell phone or texts while you have customers in view. I work in a place where we have up and down periods. if all work is done and all customers are gone, we're allowed to use our phones. anyone who pulls out a cell phone with customers who need helped (unless you're a cell phone salesman) should be fired.
4. Please, if you're not into conversation (which is fine) at the very least you should welcome me, tell me my total, and say thank you. that's just common courtesy.
i can't think of anymore. those are my top 4 for now. got any?