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Mom Confessions Mom Confessions

Some people... i just dont know....VENT

Anonymous
Posted by Anonymous
  • 46 Replies

So i was at work ALL DAY!


Today i had a client come in. She had her husband, 4 month old baby and 2 old kids. a boy and a girl. 

WELL, i wasnt able to help her right away due to the fact i already had a client i was working with. Well she decided to be VERY loud complaining about how she drive and hour to come here and i cant even help her. 

I excused myself from the client i was already and heres the convo

me: kim, if you can give me a little bit as soon as i finish with this client i can help you

Kim: when i talked to you on the phone you told me you have a 6pm open and now you cant help me?

me: kim, it is only 5:30. I did tell you on the phone i have a 5pm client and a 7pm client. I asked you if you wanted to book the 6pm and you told me no because you did not know if you would be here by 6pm.  As it is right now, it is 5:30pm and i am with my 5pm client. as soon as i finish with her i will be with you. 

Kim: i drove an hour and you are going to tell me you are not going to help me?

me: kim, that is not what i said. i just explained to you as soon as i am finished with the client i am with i will help you. 

Kim: well why didnt you call me to tell me you couldnt fit me in?

me: i just stated i can fit you in. AFTER i finish with the client i am currently with. Excuse me so i can finish with her and then help you

Kim: ugh whatever.  shit pissing me off


So i walked back to finish with my client. Well that did not work out right. Kim kept sending her kids to check and see what we were doing. Then talking loudly about having to wait her turn. 

i then asked kim to please keep her voice down so i can finish and then help her. 

she started bitching yet again. 

I apologized to the client i was with and she smiled at me and told me it is not my fault. She then told me that Kim is making her very uncomfortable. She then asked me if she can make another appt for tomorrow to finish up what we were doing. I told her that was fine and i apologized again. 

She again told me it was not my fault but she would rather leave then have a possible confrontation with the lady for the way she talked to me in. 


sigh, tomorrow HAS to be better. 





End Vent

Posted by Anonymous on Oct. 12, 2012 at 11:49 PM
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Replies (1-10):
JakobLukasMom
by Bronze Member on Oct. 12, 2012 at 11:51 PM
What do you do? Totally rude, knowing me, I would just not help her after that...
Posted on CafeMom Mobile
XJetX
by Gold Member on Oct. 12, 2012 at 11:51 PM
Wow. What do you do? Sorry you had such a bad day :(
Posted on CafeMom Mobile
ElitestJen
by on Oct. 12, 2012 at 11:51 PM
1 mom liked this

Wow.  After her unreasonable responses, why didn't you simply refuse to serve her at all?

Belinda1984
by on Oct. 12, 2012 at 11:52 PM
1 mom liked this

How rude. I would have asked her to leave! What kind of work do you do?

Anonymous
by Anonymous - Original Poster on Oct. 12, 2012 at 11:52 PM

I kept working with my client, while cursing her in my head.  lol

then i helped her. 

i didnt want to but yea

Quoting JakobLukasMom:

What do you do? Totally rude, knowing me, I would just not help her after that...


Anonymous
by Anonymous - Original Poster on Oct. 12, 2012 at 11:53 PM

after she left, called dh complaining. lol

i just did what i was supposed to do.  

Quoting XJetX:

Wow. What do you do? Sorry you had such a bad day :(


Anonymous
by Anonymous - Original Poster on Oct. 12, 2012 at 11:54 PM
1 mom liked this

cuz she is a client.   

i did call my boss and let her know and told her i have witnesses in case.  

Quoting ElitestJen:

Wow.  After her unreasonable responses, why didn't you simply refuse to serve her at all?


ff-princess
by Ruby Member on Oct. 12, 2012 at 11:54 PM

unless it's her business, she probably didn't have a lot of options.  clients are, in the end, the ones paying the bill.  paying the bill equals paying her salary, and happy clients are returning clients.  pissed off clients end up telling their partially-fabricated story to every one of their friends and the entire cafemom community. 

Quoting ElitestJen:

Wow.  After her unreasonable responses, why didn't you simply refuse to serve her at all?


AllieReed
by Gold Member on Oct. 12, 2012 at 11:54 PM
That's awful! I think I would've had Kim escorted out of there. I'm sorry!
Posted on CafeMom Mobile
Anonymous
by Anonymous - Original Poster on Oct. 12, 2012 at 11:54 PM
1 mom liked this

i work in a portrait studio

Quoting Belinda1984:

How rude. I would have asked her to leave! What kind of work do you do?


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