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Mom Confessions Mom Confessions

Some people... i just dont know....VENT

Posted by Anonymous   + Show Post

So i was at work ALL DAY!


Today i had a client come in. She had her husband, 4 month old baby and 2 old kids. a boy and a girl. 

WELL, i wasnt able to help her right away due to the fact i already had a client i was working with. Well she decided to be VERY loud complaining about how she drive and hour to come here and i cant even help her. 

I excused myself from the client i was already and heres the convo

me: kim, if you can give me a little bit as soon as i finish with this client i can help you

Kim: when i talked to you on the phone you told me you have a 6pm open and now you cant help me?

me: kim, it is only 5:30. I did tell you on the phone i have a 5pm client and a 7pm client. I asked you if you wanted to book the 6pm and you told me no because you did not know if you would be here by 6pm.  As it is right now, it is 5:30pm and i am with my 5pm client. as soon as i finish with her i will be with you. 

Kim: i drove an hour and you are going to tell me you are not going to help me?

me: kim, that is not what i said. i just explained to you as soon as i am finished with the client i am with i will help you. 

Kim: well why didnt you call me to tell me you couldnt fit me in?

me: i just stated i can fit you in. AFTER i finish with the client i am currently with. Excuse me so i can finish with her and then help you

Kim: ugh whatever.  shit pissing me off


So i walked back to finish with my client. Well that did not work out right. Kim kept sending her kids to check and see what we were doing. Then talking loudly about having to wait her turn. 

i then asked kim to please keep her voice down so i can finish and then help her. 

she started bitching yet again. 

I apologized to the client i was with and she smiled at me and told me it is not my fault. She then told me that Kim is making her very uncomfortable. She then asked me if she can make another appt for tomorrow to finish up what we were doing. I told her that was fine and i apologized again. 

She again told me it was not my fault but she would rather leave then have a possible confrontation with the lady for the way she talked to me in. 


sigh, tomorrow HAS to be better. 





End Vent

Posted by Anonymous on Oct. 12, 2012 at 11:49 PM
Replies (41-46):
Anonymous
by Anonymous - Original Poster on Oct. 13, 2012 at 12:23 AM
PictureMe

Quoting norwgnwood:

The Picture People :-)

You?
Quoting Anonymous:

im not sure i should ask BUT

What portrait studio did you work at?

Quoting norwgnwood:

Omg! I used to manage a portrait studio! The customers are out of control! Ruuuuuuuude! Another manager called cps on a parent once. These people were ridiculous! For pictures!







Quoting Anonymous:

i work in a portrait studio

Quoting Belinda1984:

How rude. I would have asked her to leave! What kind of work do you do?



Anonymous
by Anonymous - Original Poster on Oct. 13, 2012 at 12:26 AM
Idk I didnt ask when I talked to her.

She made another appt. before she left. Lol

Quoting Bellarose0212:

I would think that in this case the other client being scared off would be an issue too. I wonder if boss would have supported her in asking her to leave.

OP I hope she doesn't decide to be a repeat customer. It feels like the bully won out as the other client had to leave and reschedule instead of her.


Quoting ff-princess:

unless it's her business, she probably didn't have a lot of options.  clients are, in the end, the ones paying the bill.  paying the bill equals paying her salary, and happy clients are returning clients.  pissed off clients end up telling their partially-fabricated story to every one of their friends and the entire cafemom community. 


Quoting ElitestJen:


Wow.  After her unreasonable responses, why didn't you simply refuse to serve her at all?




norwgnwood
by Platinum Member on Oct. 13, 2012 at 12:28 AM
Oh lord! Bless your heart! Try not to strangle any one during the up coming Xmas season! That's the worst!

Quoting Anonymous:

PictureMe



Quoting norwgnwood:

The Picture People :-)


You?
Quoting Anonymous:

im not sure i should ask BUT

What portrait studio did you work at?

Quoting norwgnwood:

Omg! I used to manage a portrait studio! The customers are out of control! Ruuuuuuuude! Another manager called cps on a parent once. These people were ridiculous! For pictures!









Quoting Anonymous:

i work in a portrait studio

Quoting Belinda1984:

How rude. I would have asked her to leave! What kind of work do you do?



Posted on CafeMom Mobile
Anonymous
by Anonymous - Original Poster on Oct. 13, 2012 at 12:29 AM
I won't. Lol

Quoting norwgnwood:

Oh lord! Bless your heart! Try not to strangle any one during the up coming Xmas season! That's the worst!



Quoting Anonymous:

PictureMe





Quoting norwgnwood:

The Picture People :-)



You?
Quoting Anonymous:

im not sure i should ask BUT

What portrait studio did you work at?

Quoting norwgnwood:

Omg! I used to manage a portrait studio! The customers are out of control! Ruuuuuuuude! Another manager called cps on a parent once. These people were ridiculous! For pictures!











Quoting Anonymous:

i work in a portrait studio

Quoting Belinda1984:

How rude. I would have asked her to leave! What kind of work do you do?



soon2bmommyof2
by Member on Oct. 13, 2012 at 12:44 AM
I would have went on break until 6 after the 5 O'clock client left lmao. She wanted to be a bitch and make the people around her miserable, so I would've been a big ol' bitch back and made her wait every damn minute until her **scheduled appointment**! Then I would've made her appointment miserable for her, I don't know what you do so I don't know how exactly but she wouldn't have enjoyed it lol. And she damn sure wouldn't think about acting like that in my office again!! I can't stand people who are total assholes for no reason, and her complete idiocy is just the icing on the cake. How could she NOT grasp that her SIX O'clock appt comes AFTER you finish your 5:00?!? *SMH* It's pathetic that you had to explain hehe, dumbass! It's also friggin CRAZY ridiculous that the client you were currently working with had to leave because of that bitch! I would have gotten my manager at that point and had them make the bitch sit outside until 6 for making other clients so incredibly uncomfortable!

Tomorrow *WILL* be better :D
Posted on CafeMom Mobile
Anonymous
by Anonymous - Original Poster on Oct. 13, 2012 at 8:45 AM
I wish this company,worked that way but it doesnt. Lol

She didnt have a scheduled appt. Lol

I was the only one there. Lol

Quoting soon2bmommyof2:

I would have went on break until 6 after the 5 O'clock client left lmao. She wanted to be a bitch and make the people around her miserable, so I would've been a big ol' bitch back and made her wait every damn minute until her **scheduled appointment**! Then I would've made her appointment miserable for her, I don't know what you do so I don't know how exactly but she wouldn't have enjoyed it lol. And she damn sure wouldn't think about acting like that in my office again!! I can't stand people who are total assholes for no reason, and her complete idiocy is just the icing on the cake. How could she NOT grasp that her SIX O'clock appt comes AFTER you finish your 5:00?!? *SMH* It's pathetic that you had to explain hehe, dumbass! It's also friggin CRAZY ridiculous that the client you were currently working with had to leave because of that bitch! I would have gotten my manager at that point and had them make the bitch sit outside until 6 for making other clients so incredibly uncomfortable!



Tomorrow *WILL* be better :D
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