My family just moved out of an apartment and into our first house.
when we moved out, i told them i would probably not get my deposit back because i did not have time to clean and i was sorry. they said that was fine. (of course its fine, thats 800 in deposit and then a 300 pet deposit)
I didnt leave the apartment in HORRIBLE condition. at ALL. i grew up military. i grew up all my life knowing that when you move, you clean. i didnt fully clean but i didnt leave it terrible.
that was in october. we signed out of the lease and turned the keys in on oct 23, and moved into our new place that weekend.
they called me this morning, YELLING AT ME, and being VERY RUDE saying i owed them another 1200$ and bitching that i didnt clean. i tried to be calm. but she kept going and going and repeating herself about the deposits. i said I TOLD YOU that i didnt clean, and that i was FINE with not getting my deposit back. she kept saying over and over 'well you are NOT getting your deposit back' i kept saying "I KNOW!!"
i finally got tired of it, and the last time she said 'you owe us 1200$" i said 'you know what, i dont owe you SHIT, i paid EVERYHTING up to date when we moved out, you have ALL of my deposits, if you would like to take me to court then GO FOR IT"
now im freaked out. if we go to court, they could very well lie about a lot. because i dont have any proof. i dont have pictures of the apartment when we moved out. i dont have any paperwork from the day we moved out, they didnt give me anything. i just signed the paper, said thank you, and left.
and this isnt the first time ive heard of this from this management site. a neighbor moved out a few months ago and said she was having a LOT Of problems with them harrassing her about MORE money, AFTER they kept her deposits.