Ok so I am at work, I work at a nursing home, I answer the phones. Get a phone call from a residents family because the the family got a phone call saying the resident wasnt breathing trying to find out if they wanted them sent to the hospital etc etc, the family does not speak english, well the family had some one call back that does, so I was trying to find a nurse to talk to the person and let them know what is going on (I dont know what happen but apparently the resident is fine now) so apparently the residents nurse is now on lunch, i am just the receptionist i am not allowed to give out resident care info on the phone, so i just spent 20 minutes with the family on hold while i tried tracking down the nurse! Then I get in touch with A nurse but not that residents nurse and shes like ok her nurse went on lunch tell them to call back... ummmm no they got a phone call that mom wasnt breathing im not asking them to call back SOME ONE needs to talk to them, again the resident is fine now but how pissed would you be if you got that phone call and then called back and was told to call back! Im so sick of the fucking nurses here and "thats not my job" I pray if it is ever their family member that some one is a little kinder then they are being! The nurse that didnt want to talk to the family was like well i dont know what happened, i was like do you know if she is ok now, she says well yeah ok then fuck face! at least let them know mom is ok!!!! is that really asking too much?!?!?!?!