sometimes i really hate working for the cable company
Our rates went up. NOT MY FAULT. Bills recently went out with the new rate. People were made aware of this two months ago in their bills. NOT MY FAULT If you don't read your bills.
This man called a bit ago and I didn't even get to finish saying hello when he started screaming in my ear and cursing me. He said you're a fucking bitch that's what you are you need your goddamn throat sliced and a bunch of other crap. I put him on hold. Didn't even tell him. I waved for my manager but he didn't come right away and the phone started beeping. So I just picked it up and put him right back on hold.
My manager came over and then answered my line. I heard this guy and I wasn't even near the phone! He said that bitch raised my rates you all's should fucking die. Cancel my goddamn service right now. I had to step outside to take a minute. Then when someone asked me what was wrong I just lost it and cried.
I hate people.
Now I must get back. :(