No English? You should NOT be answering a business phone!!
I am so sick to trying to call a business and the person who picks up doesn't speak or understand English very well. If you don't speak English, you should be able to get a job with the general public. If your accent is so heavy that a non Hispanic person can not understand you, you should not have a job where you speak to the general public.
I had to make an appointment with my pedi today, the the office girls speak NO ENGLISH.. at least not that anyone can understand. I like our pedi, but gee. I had to spell my child's name twenty times, and I am still not sure she got it right, and I have no idea if I have the appointment date and time right because I could barely understand her.
Its the same with our health insurance. My child has special needs and we have to through a special insurance company. CMS.. NONE of the ladies there speak English at all, and we are supposed to "ask" permission to see doctors etc.. Why if they have no idea what you are saying??
Does it bug you when you call a business and the person who answers speaks no English?