Should I ask for a refund? Name spelled wrong on b day.
Okay so 3 months ago we pre ordered our dd b day cake. I asked them to say Happy 4th Birthday Heidi. I even spelled her name for them. So on Friday I went to pick up her cake and it wasn't ready because they wrote down the wrong date. Okay whatever people make mistakes so I waited 20 minutes for them to decorate the cake. Well when I went to pick up the cake 20 minutes later they already had it in a huge box because it is a tower cake. And I didn't dare open up the box because I was afraid that I would make it fall over.
Well today on her b day when we carefully took the cake out of box and I was mortified at what I found. The music notes that were supposed to be on the cake was totally wavy and crooked and didn't look right. But what really upset me was that they spelled her name WRONG! She spelled it Heide. What the hell when does anyone spell her name that way. Never that's when. What makes me even more upset was that Heidi is a normal name spelled the normal way. Should I ask for a refund?