This not a topic to rant about horrible service. Its a topic for those working in the industry to share their experiences with terrible guests. Lucky for me nothing too terrible happens very often, but I'll start.
A couple of months ago I decided to stay late on a shift and walked by a table where an old man pulled me aside and said something. I couldn't understand what he said so I was like, Pardon me? He proceeded to grab my arm and bite my hand as hard as he could---but thankfully he didn't have any teeth. Honestly, I was beyond pissed. My mgmt asked me if I wanted him to be kicked out but I said no because he was so old and about to leave. I was angry at his family for putting me in that position and they didn't even apologize.
Last night was the latest. Some chick came in with her man, and she was rude to me, but I have never in my entire life seen anyone be so mean to their boyfriend!!! I think it's funny how the people who act like they are better than everyone else are actually the people making the biggest asses of themselves!