so last year when i was on maternity leave i decided i was going to go back for my high school diploma(i was 23 at the time this was around august) i began my education with PENN FOSTER highschool and took online courses, i had auto matic payments that were debiting from my credit card account monthly so all WAS fine there. well December of last year i was admitted to the hospital for some health issues (which thankfully i was able to over come) i was hosptalized for 2months. but i never cancelled my auto payments, i still wanted to continue with my education i was just of course unable to do my courses.
well yesterday i called Penn foster to find out my login info again to complete my HS diploma ( i had completed 48 courses of 50 ) meaning i only have TWO test left before i get my high school diploma! well they informed me my account went into collections when i asked why the auto debit stopped they said "after you completed so many courses you were automatically enrolled in a new high school program to match your credits which stopped your auto pay) well i never knew this , i constantly would check my email that they used to use as source of communication and i never even recieved a notice saying that i was behind on payments etc.. so they refferred me to the collections agency.
the collection agency said my bill is 1400.00 and i have to pay that up front in order to continue my courses. (My inital enrollment was only 1100 in august and i paid about 250 towards it already) so basically they racked up fees of over 500.00!! not to mention it JUST went into collections on the 6th of june. so my question is this should i do a payment arraingment with them and wait the 7 months (200 a month to pay off balance) then take the two test for my HS diploma or should i dispute this amount and go with another school for my hs diploma? wwyd? regardless i will have to pay to them to avoid this from hitting my credit but i feel so screwed by them, i even reffered two people to them who also go their HS diploma there. Smh