My Mom and her DH were married but living apart.
Her DH was getting food stamps. He recently died so my Mom called DHS to report his death, so they could stop his food stamps.
DHS tells her they no longer have anything to do with FS. Which is true, and I had forgotten about that. DHS sold the FS to a credit card company, now soon everyone's FS will be on this credit-card looking type thing and a separate company will handle all FS related calls. The FS currently come on a card but the new cards will look more like a credit card with a Mastercard logo on them.
So they give her the number, and that company says *We have nothing to do with food stamps, we don't know why you called us* Now they did say they were the company that is going to re-issue the cards but they claim they have nothing to do with food stamps.
My Mom is just saying screw it. Because it's nearly impossible to get ahold of DHS and she doesn't want to keep getting the runaround. She called at 8:30 on the dot this morning which is when they opened and was on hold for an hour before anyone picked up.
If she calls back they are just going to tell her the same thing, trust me I have dealt with DHS and they are all sharing a brain that doesn't work.
WWYD? I couldn't find anything online to try and cancel his food stamps. She is just going to let it go, she told DHS about it, and she tried to tell FS about it but both DHS and the number they gave her claim they have nothing to do with food stamps.