Join the Meeting Place for Moms!
Talk to other moms, share advice, and have fun!

(minimum 6 characters)

Mom Confessions Mom Confessions

Suspending Service After Hours???

Posted by on Aug. 22, 2013 at 2:14 PM
  • 1 Replies

What do you ladies think, should it be illegal to suspend someones service after the companies business hours???

My T-Mobile account got suspended last night at 11pm, they no longer have available reps 24 hours, so either the entire bill had to be paid with the automated lady, or I had to wait till 6am to talk to a rep.

Extra info, they are supposed to automatically pull money out of my account on the 16th of every month, and this month they were supposed for refund me almost $100 because they screwed up my bill, AGAIN!!!  They do that about every other month or so, good thing I check my statements!!!

by on Aug. 22, 2013 at 2:14 PM
Add your quick reply below:
You must be a member to reply to this post.
Replies (1-1):
anotherhalf
by on Aug. 22, 2013 at 2:17 PM

I'd change carriers. I think the business should be able to run however it wishes in that regard but then it has to face the consequences of their bad decisions.

Add your quick reply below:
You must be a member to reply to this post.
Join the Meeting Place for Moms!
Talk to other moms, share advice, and have fun!

(minimum 6 characters)