As we were leaving, DH was holding the 2 yo on the counter to sign the cc slip, and when he took him down they knocked off the pen sign in clip board, and it broke. We apologized, lady at the counter says not to worry about it, and we move off to the side to pack 1 yo in car seat. As we're leaving, the one employee we haven't dealt with or even spoken to, from across the room yells,YELLS, "you people need to learn how to control your kids. He was pushing that chair and that's dangerous. Now he's breaking stuff. Watch your kid." I was in tears, i apologized to both customers and they told me that he had been fine. I heard one of the other employees chastize her, but no one spoke to us.
I really liked the doctor, and the woman who fit ds for his glasses was so sweet, but this just ruined the whole experience. We spent 600 bucks in there between lo's glasses, my glasses, and my contacts. I'm thinking I want to cancel my contacts and glasses and get a refund. I would return lo's as well, but this is the only place that carries infant sizes on our insurance. Am I overreacting? Yes, he was pushing a chair around, but couldn't she have said, ma'am, we'd rather he not do that, at the time, rather than screaming across the room? Ironically, there's a sign on the door saying "children welcome here."