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Mom Confessions Mom Confessions

Do You Get Asked WHY When Doing This?

Anonymous
Posted by Anonymous
  • 9 Replies

I had to cancel an appointment for my son today because something came up and we can't make it today.

The receptionist asked me WHY I was cancelling.

I just said something came up.

But I was a little put off about her asking why..caught me off guard.

Do you get asked why or is this receptionist just a weirdo? LOL.

Posted by Anonymous on Nov. 11, 2013 at 10:21 AM
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Replies (1-9):
redneckmama4
by Loree on Nov. 11, 2013 at 10:23 AM
Weirdo!
Mrs-Somerhalder
by Blake on Nov. 11, 2013 at 10:24 AM

Yes, some appointment systems have a drop down menu or space for a reason.

kiwiskiwi29
by Gold Member on Nov. 11, 2013 at 10:25 AM

Weird. I've never been asked that.

Nicoleb9
by Emerald Member on Nov. 11, 2013 at 10:26 AM
I don't recall ever being asked for a reason for canceling an appointment.
Posted on CafeMom Mobile
TableforSeven
by Ruby Member on Nov. 11, 2013 at 10:29 AM

If you called less than 24 hours in advance - they probably wanted to know the reasons to determin if they should charge you for the visit even thgh you didn't come.  If you didn't have a "real"/"good" reason - they are likely to charge you.

Anonymous
by Anonymous 2 on Nov. 11, 2013 at 10:29 AM
I think she has every right to ask why. You shouldn't be able to cancel an appointment unless givin 24 hours notice or certain circumstances, which is why she may be asking you why you cancelled. It's a business and they rely on people to show up on time to keep the business running to service people.
Anonymous
by Anonymous 3 on Nov. 11, 2013 at 10:31 AM

When I worked as a receptionist in a doctor's office, we had a drop down that required we put in a reason. Not weirdo, just doing her job, give her a break, already!

Anonymous
by Anonymous 4 on Nov. 11, 2013 at 10:31 AM
I hope it was a good reason for cancelling.
If it wasn't then you're being rude.
Anonymous
by Anonymous 5 on Nov. 11, 2013 at 10:33 AM

well if you didn't have a good reason, then they can bill you for the missed appt...that is the reason for questioning you

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