I had a customer the other day paying with FS. He was having some trouble with his card (our system is kind of confusing), so I helped him out. He kept apologizing, so I told him it wasn't a big deal, because it wasn't. When he was done, he came over to thank me for being so nice and treating him like a customer. It never occured to me to not to, he was a customer just like everyone else in the store.
Well, today he came back in, with a thank you present! He said it's been so long since someone treated him as a person that it was refreshing to see that nice people still existed (apparently he's in a shelter, so people treat him differently?) I was so touched, yet also so sad. I couldn't imagine how he feels if that simple act of me helping him was such a big deal to him. Why do people treat each other like they're worthless? To me, a person is a person, no matter what they may or may not have. And a customer is a customer, no matter what they look like. I hope he becomes a regular of mine, a smile and kind word cost me nothing.
Sorry for the novel, lol. I was just saddened by this man's honest surprise and appreciation.