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Mom Confessions Mom Confessions

We don't condone coupon fraud.

Posted by Anonymous   + Show Post

This is what I was told tonight when I went out to shop. Yes, I coupon. Do I follow the rules of the coupon? By the damn book I do! That's why I have to do so many transactions!

 

 I go to this store all the time, and all the cashiers out there know me. Several of them love it when I come through, because we will try to guess how low my total is going to be ( even though I have figured out, the cashiers always like to make a bet that I missed something, and it might be lower, or a bit higher ). I have had issues with cashiers in the past that would get mad because of my coupons, and refuse to take them, but when a manager came by, they changed their attitudes quickly.

 

I had a good sized cart full of items that I needed. I got up to the registers, and didn't even really look to see whose line I got in. I just got in the shortest one ( hell I was tired! lol ). I got the majority of my stuff on the belt, and looked up to say hello to the cashier. She was already on her phone at the register, and not long after some man came up, and was giving me the Evil Eye. I said hello to both of them, and the Evil Eye dude asked to see my coupons. I showed my binder to him, and explained that I had a couple different transactions, that way I would be able to use all the coupons, but still be able to abide by the 4-per-transaction limit that each one had on it. He slammed my binder shut, dropped it in my now empty cart, and told me that they weren't going to be able to do any of my orders! I asked why, and told them that I have never had an issue with my coupons, and that they were for legit items that I had, and showed him a couple of them ( I had some Pantene with some $1 off one coupons, and some $1.50 off Reach toothbrushes , and I had regular Reach toothbrushes! ). He refused to look at them, and told me flat out to my face that :

I'm sorry, but we do NOT * he emphasized that word * condone coupon fraud. You can purchase the items, but you will not be allowed to  use your coupons. It is too many, even with separate transactions.

 

He stood there looking at me like I was a purple headed, yellow striped, pink polka dotted dino! He got called away a few seconds later, and the cashier looked at me with the most hateful  look, and said :

Oh wow.....you'll actually have to pay full price for something!!!! Such a shock, isn't it?!

I simply picked up my binder, put the coupons back in it that I had shown the dickheaded manager, turned to the cashier, and said in the sweetest, sappiest voice that I could muster :

No....what is such a shock is going to be people watching you actually working, because guess what? You're going to have so much fun putting all this stuff back on the shelves.

And I walked out, Without my stuff. Because, apparently, using coupons the way they are supposed to be use, is now considered coupon fraud. I still can't understand it.....I go to this store all the freaking time, and have never had an issue!!!! I have even called ahead a couple times, and spoke with a manager because I had so many coupons. I was told that as long as I abide by the coupon and the stores coupon policy, I will be fine. And now this......

What would you have done?

Posted by Anonymous on Jan. 25, 2014 at 1:23 AM
Replies (11-20):
codfish
by Gold Member on Jan. 25, 2014 at 1:33 AM
I don't normally say this, but call corporate. I would never waste my time or money with that company either.
Anonymous
by Anonymous - Original Poster on Jan. 25, 2014 at 1:33 AM

 You know.......I didn't even think to ask for another manager. I was ( and still am ) highly pissed off and was just ready to get the hell out of there, because, in all honesty, had that cashier said something else smartassed to me, I would not have been held responsible for my actions.

Quoting xoch86:

Asked for a manager, and depending how that went, called corporate

 

notjustamomee
by Bronze Member on Jan. 25, 2014 at 1:34 AM
I think you did the right thing and I would have done the same. Also I wouldn't just let it go and follow up with a call to corporate.
tamzinsmommy
by Bronze Member on Jan. 25, 2014 at 1:34 AM
Call corporate
Anonymous
by Anonymous 2 on Jan. 25, 2014 at 1:35 AM
3 moms liked this

Because it is supposed to be a limit on per person on what you can get.Not per transaction.

Quoting TheSilence: Why? I've bought stuff for friends or family and had desperate transactions. It's not a huge deal.

Quoting Anonymous:

Isnt that why you should bring extra people with you for the transactions?


TheSilence
by Tá mé an mó on Jan. 25, 2014 at 1:35 AM
Why does it matter? The store gets reimbursed so no one loses out.

Quoting littlesippycup:

Good. You don't NEED 80 bottles of shampoo.

Chrissy_Lynn
by Bronze Member on Jan. 25, 2014 at 1:35 AM
I would of been angry and reacted the same way. I to use coupons and have a binder and I also use price matches.

I go to walmart where my mom worksvand I use to work so many cashiers know me and I use stickies to write the price matches on and stick them to the items and try to sit the coupons with the items they are for.

One day I went and had a cart full of price matches and she refused to do them because I did not have the ads. I showed her the ads app I have on my phone and she said I had to have a paper ad. She then calls over a csm ive never seen before and he said the same thing but he would allow it this one time since I had done so much work and had so much.

I was beyond angry, ive been doing this for years and most the time nobody ask about the ads and when they did and I showed them my phone they had no problem. Its the exact same as the paper ads
TheSilence
by Tá mé an mó on Jan. 25, 2014 at 1:36 AM
Most say per transaction not per person.

Quoting Anonymous:

Because it is supposed to be a limit on per person on what you can get.Not per transaction.

Quoting TheSilence: Why? I've bought stuff for friends or family and had desperate transactions. It's not a huge deal.



Quoting Anonymous:

Isnt that why you should bring extra people with you for the transactions?


redhead-bedhead
by on Jan. 25, 2014 at 1:36 AM

I would have done the same thing.

Anonymous
by Anonymous - Original Poster on Jan. 25, 2014 at 1:36 AM

 I will, eventually. And if I can get it for free, or even just a few pennies, now, why would I pay full price later on? And I didn't have 80 bottles of shampoo. I had maybe 20.

Quoting littlesippycup:

Good. You don't NEED 80 bottles of shampoo.

 

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