This morning at work a customer called me a f'n b**** then hung up.
He faxed over an order and when I faxed it back requesting a PO number he called and flipped out. After he hung up he called minutes later asking to speak to the owner. I had already informed the owner.
The owner picks up and tells the customer he does not appreciate him insulting his employees his reply is "She shouldn't be asking me for a f'n PO I will go elsewhere." The owner responds with. Go take your business elsewhere and try not to kiss your mother with that filty mouth.
I feel appreciated. Do you think the owner handled it well? Has anyone every insulted you this way where you work?