I hear it really depends on the one you are visiting.
We went to the Grand Mound WA one and we enjoyed it very much. Room was decent and comfortable and the pools/slides were awesome.
I'm in Washington state and the one here was wonderful and so was the staff.
The one in Charlotte/Concord, NC. Is great, we've gone several times. Now we're excited to hear there will be one opening in Boston this summer! (Well just south of Boston anyway) Lol
We spent 8 days there(grapevine, TX) and it was GREAT. I had more fun than the kids. :)
I live close to the Grapevine one. My friends use it as a staycation destination. Everyone that has been, has enjoyed it. I have yet to hear a complaint other than price.
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