*There will likely be spelling mistakes in this, I know I suck at spelling and have stuggled with this my whole life. Please don't be nasty about it**
Yesterday I took my 11yr old dd to the orthodontist for a 6 month retainer check, figured it would be a short and quick visit. Boy was I wrong!!!! Turned out to be one of the more frustrating visits we've had. It started out good, we got there early and they took her back quickly. I sat in the waiting room playing with my 2yr old dd and chatting with other parents who were waiting for their child. After about 45mins older dd was still not done and my 2yr old was getting supper antsy. So we walked back towards where the chairs are (just one big room with a bunch of dental chairs). We find dd not in one of them but sitting off by herself on a bench in tears being ignored by all the other adults back there. I get to her and she is sobbing and begging me to just take her home. I ask what is wrong and one of the assistents speak up and tell me that she's fine and just started crying when I came back (first I asked my dd not you bitch, and second don't f ing lie to me I can tell she's been crying for awhile because of the way her eyes look) I try to comfort my dd while trying to find someone who knows what the f is going on (at this point my sweet little 2yr old is hugging her sister rubbing her back saying "okay?" "Don't cry")
Finally another worker askes if anyone has come out to speak to me, I inform her that no, noone has been out to talk to me. They start in how dd's retainer is broken (not broken losse wire) and that they will have to make her a new one and that we need to disscuss how much that will cost. I told them that we would not be buying a new one because it was not broken when we entered the office and they very well likely did it when they were tighting it. We went back and forth about for about 20 minutes. I swear this woman was not getting what I was saying. She kept asking if we still had dd's molds and saying how that would cut down on the cost and that after the dr. looked at it and dd they would be able to tell me the fee for the new retainer.
At this point they wanted to stick us in one of their two private rooms, because we'd be "more comfterable in there" I told them that no we'd go back out to the waiting room. We waited another 25 mins before they called us back again.
We finally saw and talked to the doc who runs the office. She said that dd didn't need a new retainer and was able to fix her current one also said that in 6 months time she should be done with the reatiner and the "perment" one in the bottom could come out and then we'd talk about phase 2 of treatment, since this was just phase 1. I asked what phase 2 would be and was told could be more braces or perment retainers and we would discuss that and cost in 6 months. I told them there would be no more treatment after we took retainers out, that we were done with their office after that.
Dh agrees we will do any addtional treatment eles where this is just the latest in the issues we've had with this office.
This visit should have taken no more then half an hour. It took an hour and a half!!!! DD and myself were told two differnt thingsby two differnt people. And they were trying to make me buy something my dd didn't even need.
On the bright side dd was told she now only has to wear her upper retainer at night. And we don't go back till August and then the bottom one should be taken out and then we will be all done with that office.
***** Adding to this if she does need more treatment ie more braces or prement retainers we will do the treatment we will not with hold treatment we're just going to find a differnt orthodontisit. But dd's teeth are beautifully straight now and I don't see how she could need anything more. If any of you have had braces yourself or family member who did and you had to do a second phase of treatment could you tell me about it?******
****Again I'm know I've misspelled things I tried my best******