I'm a server at a popular chain restaurant. Tonight I had a family of 6 at my table. We give free chips and salsa so I brought a basket, which they refilled 8 times as they waited for food. Once the food arrived they claimed to not be hungry any more and asked to speak to a manager. They told the manager they filled up on chips because the food took too long(18 minutes, 2 of them ordered steaks). The manager comped ALL of their meals, they took them to go, and They left me $2 on the table -_-
Share your worst stories if you've worked in food service or cust service!