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Mom Confessions Mom Confessions

S***ty customers!

Anonymous
Posted by Anonymous
  • 100 Replies
4 moms liked this
I'm a server at a popular chain restaurant. Tonight I had a family of 6 at my table. We give free chips and salsa so I brought a basket, which they refilled 8 times as they waited for food. Once the food arrived they claimed to not be hungry any more and asked to speak to a manager. They told the manager they filled up on chips because the food took too long(18 minutes, 2 of them ordered steaks). The manager comped ALL of their meals, they took them to go, and They left me $2 on the table -_-

Share your worst stories if you've worked in food service or cust service!
Posted by Anonymous on Jul. 22, 2014 at 8:10 PM
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Replies (1-10):
Anonymous
by Anonymous 2 on Jul. 22, 2014 at 8:11 PM
That's awful - sorry
LAXmom21
by Ruby Member on Jul. 22, 2014 at 8:13 PM
2 moms liked this
Can't tell you how many times I've seen shit like that.
As a manager I try NOT to comp things like that.

It's hard to keep a balance of doing what's best for the guest, the staff and the business.
Posted on CafeMom Mobile
notjstasocermom
by Emerald Member on Jul. 22, 2014 at 8:13 PM
Yeah right lol
Anonymous
by Anonymous 3 on Jul. 22, 2014 at 8:14 PM

this is why i'll never work customer service again, fuck them.

B1Bomber
by Ruby Member on Jul. 22, 2014 at 8:15 PM
7 moms liked this

I always fill up on chips and salsa. I can't help it. Mexican restaurant chips and salsa are amazing.

But I wouldn't complain or stiff the waiter because I have no self control.

Anonymous
by Anonymous 4 on Jul. 22, 2014 at 8:15 PM
1 mom liked this
What do you expect working in a crappy chain restaurant?
Hubris_Huntsman
by Platinum Member on Jul. 22, 2014 at 8:15 PM

I can't count the times I filled up on chips.  It never even occurred to be to ask to be comped for my own lack of self control.  What assholes.

Anonymous
by Anonymous 5 on Jul. 22, 2014 at 8:16 PM
I worked at a popular "healthy fast food" place as a teen.

There was this horrid chick that came in all the time and threw bitch fits.

One time my manager told me to spit in her smoothie.... I did. He laughed as she drank it.
Hubris_Huntsman
by Platinum Member on Jul. 22, 2014 at 8:16 PM
8 moms liked this

I hope your day gets better so you don't feel the need to lash out at strangers for working.

Quoting Anonymous: What do you expect working in a crappy chain restaurant?


Anonymous
by Anonymous 6 on Jul. 22, 2014 at 8:17 PM
1 mom liked this
I believe you! I was at a place where a couple did something like that. We also had their waitress lol. They left her &1.50 as a tip, that for shitty service.
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