I received a call last night by a friend who was HOT. Apparently she had set up an appointment at a salon to have her daughter's hair colored and styled. She had to work so she had her DD dropped off. Her daughter sat at the salon for over an hour before they called her mom to tell her they can't do her DD's hair. They didn't even try. They simply said you need to pick up your DD and reschedule with a different stylist because we do not have anyone here to do her KIND of hair.
This irritates me for many reasons. 1- Don't these women have to be licensed and know how to work with all textures? They weren't asking for it to be braided 2- My daughter had her hair done at the SAME salon just the day before by a white woman and she did a great job 3- If you do not feel confident in working with that hair texture why let the girl sit there for over an hour? Why make the appointment at all? My friend told them over the phone her daughter was mixed and asked if it would be a problem.
** I agree that it was better for them to be honest about being confident with her hair texture. I do not agree with how they handled it.
*** I also want to state that we live in a diverse city and that this salon was at our mall and the employees are diverse. I understand there are areas where there would be no need for a person to learn how to work with textured hair.
** Also the style the mom was requesting was a simple flat iron. No braids, twists, or locs