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Customer always right?

Anonymous
Posted by Anonymous
  • 40 Replies
Guy takes his clothes to the cleaners and accidentally puts a tshirt in the mix.

They charge him 6.50 for cleaning the t shirt.

Man gets pissed because he says the t shirt only cost 10 bucks and refuses to pay.

Says he’s waiting on a call from a manager tomorrow and if the wont wave the 6.50 he will never do business with said cleaner again.


So who’s side are you on? Customer or business?
Posted by Anonymous on Oct. 17, 2017 at 7:50 PM
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Replies (1-10):
silverdawn99
by Jamie on Oct. 17, 2017 at 7:51 PM
Business..he should have been more careful
Danesmommy1
by Grammar Enthusiast on Oct. 17, 2017 at 7:51 PM
The customer is not always right, but $6.50 isn't the hill I'd choose to die on.
KairisMama
by Sapphire Member on Oct. 17, 2017 at 7:51 PM
1 mom liked this
The customer is WRONG. He gave them a shirt and they cleaned it. They don’t clean for free.
peanutsmommy1
by Ruby Member on Oct. 17, 2017 at 7:51 PM
They cleaned what he dropped off, it is on him
Anonymous
by Anonymous 2 on Oct. 17, 2017 at 7:51 PM
It's his fault. If I were the manager I'd probably say he's free to take his business elsewhere unless he was polite to me (seems unlikely) and a regular customer, and understood I was doing him a favor by crediting him the 6.50.
Anonymous
by Anonymous 3 on Oct. 17, 2017 at 7:52 PM
Business
tsatske2
by Latricia on Oct. 17, 2017 at 7:53 PM

Mostly the business, except that he has every right to ask that an exception is made for him, and every right to take his business elsewhere. Those are his rights. We vote with our pocketbook. But other than acknowledging that he does have these rights, I am totally on the cleaners side. 

poietes
by Laura on Oct. 17, 2017 at 7:53 PM

They cleaned what he gave them so he needs to pay for it. 

HotJerZMama
by Gold Member on Oct. 17, 2017 at 7:53 PM
1 mom liked this
If he's a regular customer it seems ludicrous to argue over $6.50. They should have let it slide and just told that next time they would have to charge him.

If it was a random customer that didn't regularly do business there, then they should stand by the $6.50.
Anonymous
by Anonymous 4 on Oct. 17, 2017 at 7:54 PM
Business. The customer should have been more careful. How would the business know the customer didn't want the t-shirt to be cleaned?

"The customer is always right" is a bullshit copout for consumers.
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