Airline's Ridiculous Policy Makes Us Wonder What Year They Think It Is
by Lisa Fogarty
Judging by Air Canada's travel voucher policy, we should all be wearing aprons and cementing our feet to the kitchen floor while our husbands go out and bring home the bacon. An old-fashioned policy prevents married couples who do not share the same last name from transferring travel vouchers to one another. According to the Canadian airline, there is a good reason for this rule -- it helps prevent fraud. But, as it found out this week, hell hath no fury like a writer with a Twitter account. When Canadian author Chris Turner tried to transfer a voucher to his wife, who chose to keep her maiden name when they were married, he got the shock of his life when his request was denied. That's when things started to heat up on Twitter.
Turner's first Tweet to @AirCanada questioned the policy, almost as if he can't believe it's true:
Air Canada responded -- rather promptly, I might add:
And, of course, Turner had a wonderful reply to that:
It didn't take long before several disgruntled women -- and men -- added their two cents to the matter. The first was posted by Turner's wife:
Of all the many married couples I know, approximately half of them have different last names. And my female family members who live outside of the United States always keep their maiden names. It seems like Air Canada has simply neglected to change with the times. I'm guessing airline officials are going to have to do so in order to make their customers happy and keep up with other airlines that do allow transfers between married couples with different names.
Even though Turner later admitted that Air Canada would reimburse him for his travel, despite being unable to redeem the voucher when he booked his trip because of their different last names, this is obviously still a huge pain in the butt for many people. It's also a reminder that, in the eyes of some, the marriage deal isn't officially sealed unless a woman takes a man's name.
What do you think of Air Canada's policy?