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This is priceless...

Posted by on Oct. 8, 2012 at 8:36 PM
  • 8 Replies

THIS has to be one of the funniest things in a long time. -- I think this guy should have been promoted, not fired. -- This is a true story from the WordPerfect Help Line, which was transcribed from a recording that was monitoring the customer care department. .............
Needless to say, the Help Desk employee was fired. However, he/she is currently suing the WordPerfect organization for 'Termination without Cause.'

Actual dialogue of a former WordPerfect Customer Support employee.
(Now, I know why they record these conversations!):

Operator: 'Ridge Hall, computer assistance. -- May I help you?'
Caller: 'Yes. -- Well, I'm having trouble with WordPerfect.'
Operator: 'What sort of trouble?'
Caller: 'Well, I was just typing along; and, all of a sudden thewords went away.'
Operator: 'Went away?'
Caller: 'They disappeared.'
Operator: 'Hmm. -- So, what does your screen look like now?'
Caller: 'Nothing.'
Operator: 'Nothing??'
Caller: 'It's blank. -- It won't accept anything, when I type.'
Operator: 'Are you still in WordPerfect, or did you get out?'
Caller: 'How do I tell?'
Operator: 'Can you see the 'C: prompt' on the screen?'
Caller: 'What's a sea-prompt?'
Operator: 'Never mind. -- Can you move your cursor around the screen?'
Caller: 'There isn't any cursor. -- I told you that it won't accept anything I type.'
Operator: 'Does your monitor have a power indicator?'
Caller: 'What's a monitor?'
Operator: 'It's the thing with the screen on it that looks like a TV. --
Does it have a little light that tells you when it's on?'
Caller: 'I don't know.'
Operator: 'Well, then look on the back of the monitor and find where
the power cord goes into it. -- Can you see that??'
Caller: 'Yes. -- I think so.'
Operator: 'Great.-- Follow the cord to the plug, and tell me if it's
plugged into the wall.
Caller: 'Yes, it is.'
Operator: 'When you were behind the monitor, did you notice that
there were two cables plugged into the back of it, not just one?'
Caller: 'No.'
Operator: 'Well. -- There are.-- I need you to look back there again and
find the other cable.'
Caller: 'Okay. -- Here it is.'
Operator: 'Follow it for me; and, tell me if it's plugged securely into
the back of your computer.'
Caller: 'I can't reach.'
Operator: 'Okay. -- Well, can you see if it is?'
Caller: 'No.'
Operator: 'Even if you maybe put your knee on something and
lean way over?'
Caller: 'Well, it's not because I don't have the right angle. -- It's
because it's dark.'
Operator: 'Dark?'
Caller: 'Yes. -- The office light is off, and the only light I have is
coming in from the window.'
Operator: 'Well, turn on the office light then.'
Caller: 'I can't.'
Operator: 'No? -- Why not?'
Caller: 'Because there's a power failure.'
Operator: 'A power .... A power failure ? -- Aha. -- Okay, we've got it
licked now. -- Do you still have the boxes and manuals and
packing stuff that your computer came in?'
Caller: 'Well, yes, I keep them in the closet.'
Operator: 'Good. -- Go get them, and unplug your system and pack it
up, just like it was when you got it. Then take it back to
the store you bought it from.'
Caller: 'Really? -- Is it that bad?'
Operator: 'Yes. -- I'm afraid it is.'
Caller: 'Well, alright then, I suppose. -- What do I tell them ?'

Operator: 'Tell them you're too damned stupid to own a computer!'
by on Oct. 8, 2012 at 8:36 PM
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Replies (1-8):
by Destiny on Oct. 8, 2012 at 8:38 PM
by Deanna on Oct. 8, 2012 at 9:21 PM


by Marianne on Oct. 8, 2012 at 10:22 PM

 I've heard this before! So funny!

by Linnette on Oct. 8, 2012 at 10:28 PM
Posted on CafeMom Mobile
by Nikki on Oct. 9, 2012 at 6:54 AM


by Member on Oct. 9, 2012 at 7:00 AM
Posted on CafeMom Mobile
by on Oct. 9, 2012 at 8:29 AM
Lol i really needed this laugh:)
Posted on CafeMom Mobile
by on Oct. 9, 2012 at 3:46 PM


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