Hi. This is my first post ever on this site. My 4 year old daughter had her second eye surgery on Monday. She is at home with me this week recovering. This morning i get a call from a collection company for a bill from her first surgery last year. The guy on the phone was such an asshole!!!!! In fact I asked him why he was being so mean, his reply was he was just trying to be "professional". I have been making payments on the balance, it's not like I wasn't trying to pay it. So I put the remaining balance on a credit card that i was trying to pay down. After I hung up with him, I burst into tears. Why don't people have compassion??? Why does it feel like we can naver get ahead? Does anyone else feel like this ever????