Well I had a POOR experiance with the REGULAR extra heavy overnight pad. I contacted always through face book. I must say I am VERY impressed with their customer service! They were VERY apologetic, sent me two boxes of free pads to try in the infinity (both boxes cost more than my original purchase!) AND this is what honestly impressed me the most, A HAND WRITTEN NOTE! WAY TO GO ALWAYS! I will see next period how the infinitys compair to the regular maxis.