I just read a blog post about Haiti written by a doctor working for a charity who visited, and I'd like a sanity check from someone who lives there or has been there, because the picture painted is nearly unbelievably bad:
(source)
To be honest, Haitians make terrible patients.
It has
proven hard for me to appreciate exactly how confused the Haitians are
about some things. Gail, our program director, explained that she has a
lot of trouble with her Haitian office staff because they don't
understand the concept of sorting numerically. Not just "they don't want
to do it" or "it never occurred to them", but after months and months
of attempted explanation they don't understand that sorting
alphabetically or numerically is even a thing. Not only has this messed
up her office work, but it makes dealing with the Haitian bureaucracy -
harrowing at the best of times - positively unbearable.
Gail
told the story of the time she asked a city office for some paperwork
regarding Doctors Without Borders. The local official took out a drawer
full of paperwork and looked through every single paper individually to
see if it was the one she wanted. Then he started looking for the next
drawer. After five hours, the official finally said that the
paper wasn't in his office.
Part of it is Haitian education. Even
if you're one of the lucky ones who can afford to go to school, your
first problem is that the schools can't afford paper: one of our hosts
told stories of Haitian high schoolers who were at the level of Western
5th graders because they kept forgetting everything: they couldn't
afford the paper to take notes on!
The other problem is more
systemic: schools teach everything by uninspired lecture even when it's
completely inappropriate: a worker at our camp took a "computer skills"
course where no one ever touched a computer: it was just a teacher
standing in front of the class saying "And then you would click the word
FILE on top of the screen, and then you'd scroll down to where it said
SAVE, and then you'd type in a name for the file..." and so obviously
people come out of the class with no clue how to use an actual computer.
There's the money issue - they couldn't afford a computer for every
student - and a cultural issue where actually going to school is
considered nothing more than an annoying and ritualistic intermediate
step between having enough money to go to school and getting a cushy job
that requires education.
There are some doctors and nurses, who
are just as bad - though none at our compound, which is run by this
great charity that seems to be really on top of things. We heard horror
stories of people graduating from nursing school without even knowing
how to take a blood pressure - a nurse who used to work at the clinic
would just make her blood pressure readings up, and give completely
nonsensical numbers like "2/19". That's another thing. Haitians have a
culture of tending not to admit they're wrong, so when cornered this
nurse absolutely insisted that the blood pressure had been 2/19 and made
a big fuss out of it. There are supposed to be doctors who are not much
better, although as I mentioned our doctors are great.
But I was
going to talk about the patients. I don't really blame the patients. I
think they're reacting as best they can to the perceived inadequacies
around nurses and doctors. But they seem to have this insane mindset,
exactly the opposite of that prevailing in parts of the States, where medicine
is good. In particular, getting more medicine of any type is always
a good thing and will make them healthier, and doctors are these
strange heartless people who will prevent them from taking a stomach
medication just because maybe they don't have a stomach problem at this
exact moment. As a result, they lie like heck. I didn't realize exactly
how much they were lying until I heard the story, now a legend at our
clinic, of the man who came in complaining of vaginal discharge. He had
heard some woman come in complaining of vaginal discharge and get lots
of medication for it, so he figured he should try his luck with the
same. And this wasn't an isolated incident, either. Complaints will go
in "fads", so that if a guy comes in complaining of ear pain and gets
lots of medicine, on his way out he'll mention it to the other patients
in line and they'll all mention ear pain too - or so the translators and
veteran staff have told me.
I haven't gotten any men with
vaginal discharges yet, but many (most) of the patients I've seen have
just complained of pains in every part of their body and seen if any of
them stick. A typical consultation will be a guy who comes in
complaining of fever, coughing, sneezing, belly pain, body pain, stomach
pain, and headache. The temperature comes back normal (not that our
thermometers are any good), abdominal, ear, and throat exams reveal
nothing, and we send them away with vitamins and tylenol or maybe
ibuprofen.
My cousin Samantha and my friend Charlotte, both of
whom have come with us, have studied medical anthropology and think this
is fascinating. I am maybe a little fascinated by it, but after the
intellectual clarity of medical school, where every case has textbook
symptoms that lead inevitably towards some clever but retrospectively
obvious diagnosis, I'm mostly just annoyed.
Also, if I ask a
question of the form "do you have X", people almost always answer yes.
"Are you coughing?" "Yes." "Are you coughing up sputum?" "Yes." "Is the
sputum green?" Yes." "Is the sputum coalescing into little sputum people
who dance the polka on your handkerchief?" "Yes".
A depressing
number of our patients have split into two categories: patients with
such minor self-limiting illnesses that there's not much we can do for
them, and patients with such massive inevitably fatal illnesses that
there's not much we can do with them. There are a few who slip in
between: some asthma patients, hypertensives, diabetics, people with
UTIs and other bacterial infections, a man with serous fluid in his knee
that my father drained for him - but they're depressingly few. And even
when we can help them by, say, giving an asthmatic a month's worth of
asthma medication, it's worrying to think about what happens when the
month is up. Coming back to our clinic requires traveling on awful
Haitian roads and waiting in line in the awful Haitian weather with two
hundred other people and then hoping there's even a doctor who will see
you, so I don't know how many people return for refills or what the
effect of having to do so on quality of life must be.
To be
honest I think a lot of what we're giving are placebos. And placebos
have their uses, but here I think we have lost the comparative advantage
to our competitors, the witch doctors, who can placebo the heck out of
us. One of our translators' grandfathers is a voodoo priest, and he was
describing some of the stuff he did. It sounded pretty impressive,
although at least no chickens get harmed during any of our treatments.
My DH spent time over there after the earthquake in 2010. Based off of things he has told me, and a friend who is a missionary over there right now have said; none of this surprises me. I hate to say it, but both have summed up the Haitian people as being quite lazy. Obviously, this is not true for everyone, but it is for the masses.



- Clairwil
on Nov. 20, 2012 at 2:22 AM