Join the Meeting Place for Moms!
Talk to other moms, share advice, and have fun!

(minimum 6 characters)

The Cafe The Cafe

Store’s New Policy Will Charge Customers $5 Fee for Doing Something Practically Everyone Has Done at Some Point

Posted by on Mar. 26, 2013 at 11:23 AM
  • 13 Replies

Store’s New Policy Will Charge Customers $5 Fee for Doing Something Practically Everyone Has Done at Some Point

Imagine walking into a store, not to purchase anything, but to browse for future purchases or to just pass the time. Then imagine being in said store and being told that you owe a $5 “just looking” fee.

That’s exactly what Celiac Supplies, a gluten free grocery store in Brisbane, Australia, intends to do to combat shoppers who browse but don’t buy.

“As of the first of February, this store will be charging people a $5 fee for ‘just looking,’” the sign reads. “The $5 fee will be deducted when goods are purchased.”

Grocery Store Charges Customers $5 Just Looking Fee

(Reddit)

Why implement a policy that will obviously be unpopular among customers? Celiac Supplies goes on to explain that the new policy is meant to fight individuals who “use this store as a reference and then purchase goods elsewhere.”

“This policy is in line with many other clothing, shoe and electronic stores who are also facing the same issue,” the sign concludes.

The issue that the Australian gluten free grocery store is facing is not one that hasn’t touched American business as well. It’s just that, instead of passing the burden onto consumers, stores like Best Buy and Target adapted to stay competitive in the marketplace.

“Target and Best Buy were likewise stung by shoppers who came in, tried out their products and then went home to buy on Amazon,” Daily Finance points out. “But instead of banning phones or trying to charge an entrance fee, they instead extended their price-matching policy to Amazon and other online retailers.”

by on Mar. 26, 2013 at 11:23 AM
Add your quick reply below:
You must be a member to reply to this post.
Replies (1-10):
Ednarooni160
by Bronze Member on Mar. 26, 2013 at 11:23 AM

You think this will hit the U.S.?

koley05
by on Mar. 26, 2013 at 11:30 AM
Wow that sucks, I was in a furniture store the other say looking for a new table and didn't see anything I liked. If they would've charged me, then I would never go back. We have purchaced our living room and bedroom from that store already, so they would def lose us as customers.
Marimaru
by on Mar. 26, 2013 at 6:22 PM

Well, you're either "just looking" or you're buying something.  I don't see how they can charge you for just looking when you have in fact brought goods up to the counter, so I think the sign itself is more a deterrent than anything.  If I saw that sign, I wouldn't go in the place unless they truly were the only place I could get something.  I think it's unfriendly and I wouldn't want to give them my money.

angelachristine
by Bronze Member on Mar. 26, 2013 at 6:26 PM
1 mom liked this

Screw that. I wouldn't shop there out of general principal. Honestly I don't care what their prices are the note would be enough to make me go elsewhere.

It's Cassandra Cat! 

LadySaphira
by Member on Mar. 26, 2013 at 6:27 PM

If I saw a sign like that at a store, I wouldn't shop there even if I did origionaly intend to buy something.

coupon_ash_back
by on Mar. 26, 2013 at 6:28 PM

 What if youwere just looking ....for the bathroom?

oh wait, I have heard of people charging to use that too now if you don't buy anything.

Anonymous
by Anonymous 1 on Mar. 26, 2013 at 6:31 PM
I would boycott the place.
celestegood
by Member on Mar. 26, 2013 at 6:37 PM
I see them going out of business soon. Why not price match instead? I wouldn't shop there just because of the sign.
Posted on CafeMom Mobile
DixieL
by Member on Mar. 26, 2013 at 7:12 PM

I can't believe that stores can charge people for looking. Even if I'm going to buy something, I won't shop at those stores anymore.

CotterpinDoozer
by on Mar. 26, 2013 at 8:09 PM

And then what would they do if you went in for something they were out of? You aren't buying anything, but you aren't "just looking" either. You went in for something specific and they were out. Then what would they do?

AV made by NiamhWitch

Add your quick reply below:
You must be a member to reply to this post.
Join the Meeting Place for Moms!
Talk to other moms, share advice, and have fun!

(minimum 6 characters)

close Join now to connect to
other members!
Connect with Facebook or Sign Up Using Email

Already Joined? LOG IN