My husband just got a credit card, I am an authorized user on the account. He stutters real bad so he used to online chat to set up his pin online. They told him he would have to call to set it up, which he cannot do because he can hardly talk.. SO he asked if his wife (me) could call and set it up for him, and they said yes.
So I called, gave them all of the information they needed and they apolologized and said they would need to speak to him. I told them he could not speak, and that I was an authorized user on the account for that reason, to take care of these things for him.
Still, they will not allow me to set this up for him.
I am so pissed. What kind of fucked up world do we live in when my stuttering husband cant have assistance from his own wife in these kind of matters!