.... I think first impressions are everything. It's hard to shake a bad first impression.
I got a prescription yesterday. I has my SO drop it off at the local chain drug store. He couldn't because he gave the wrong birth date. OK, that's another post.
So I go this morning at 9:10am. The pharmacy isn't open. I ask what time it opens. 9:00am. I point out that it's 9:10. OH, we have a floating pharmacist coming. OK, I wait. 9:20, she comes in with a Starbucks coffee. BAD FIRST IMPRESSION.... you weren't late because you don't know the area or because of traffic, you are late because you stopped for coffee.
THEN, after it takes 10 more minutes to update my new insurance, she acts irritated when I tell her I'll be back to pick up the script after I get ready for work. "It will only take 10 minutes" I have already been here 20 minutes, I have to go home and get ready for work!
Tell me about some of your BAD first impressions experiences........