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If they get your order wrong, do you complain?

Posted by on Feb. 13, 2012 at 5:07 PM
  • 142 Replies

We just ordered some pizza.

I hate peperoni so I always get my own small pizza.

The guy who took our order repeated the toppings I asked for twice.  What he repeated was correct.  My SO picked up our order and when he got home, of course, my pizza had peperoni on it.

So I called to tell them they got my order wrong.  The same guy who took our order answered again and I told him about getting the order wrong.  He tells me that he wrote down exactly what I told him to and repeated it.  I told him that I knew this and that when he repeated back it was 100% correct but for whatever reason my order is wrong.

He started to get snippy and sarcastic with me and asked "well what exactly did you order then MISS?"  At that point I told him that I didn't like his tone and that I wanted to speak to the manager, sure enough his tone change, he apologized and asked me politely for my order.  He offered to make another pizza and said it would be done in 15 minutes.....

but now I'm afraid he spit on it...or something lol  I HATE complaining about something especially when food is involved....

Do you complain if your order is wrong or do you suck it up and eat it how it comes to you?

Posted by on Feb. 13, 2012 at 5:07 PM
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crescentstar2
by Bronze Member on Feb. 13, 2012 at 5:08 PM
I do but it's usually cause of allergies on my part
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couponluv72
by SATI on Feb. 13, 2012 at 5:09 PM

i always speak up. I am paying for it, it needs to be right

LizzieAnnesMom
by ☆Mrs.Winchester☆ on Feb. 13, 2012 at 5:09 PM
depends on how wrong it is. something like that i would just pick them off and eat it.
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th78
by Silver Member on Feb. 13, 2012 at 5:12 PM
If I'm missing something in my order I complain but if not then I usually just eat what they give me. I'm afraid the person preparing it will poison me or something.
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CeeGee81
by CanadaGirl on Feb. 13, 2012 at 5:12 PM

Thats how I see it as well.

Are you ever afraid that they will "do" something to your food?

Quoting couponluv72:

i always speak up. I am paying for it, it needs to be right


mom_dl6
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by Platinum Member on Feb. 13, 2012 at 5:12 PM

No cause it will still get ate by someone,Plus  i don't sweat the little things!   :)

CeeGee81
by CanadaGirl on Feb. 13, 2012 at 5:13 PM

lol *nods*

Quoting th78:

If I'm missing something in my order I complain but if not then I usually just eat what they give me. I'm afraid the person preparing it will poison me or something.


CDMelty
by Bronze Member on Feb. 13, 2012 at 5:13 PM

I do if it's something disguting, like ketchup. But if it's something I can pick off I don't mention it.

CeeGee81
by CanadaGirl on Feb. 13, 2012 at 5:14 PM

I swear to god pizza is THE only food I am picky about lol  Peperoni literally makes me gag!

Quoting mom_dl6:

No cause it will still get ate by someone,Plus  i don't sweat the little things!   :)


Kymmy28
by Member on Feb. 13, 2012 at 5:14 PM
One time I went to a mexican restraunt and after they brought out my food I saw an ant crawling on the side of my plate and told my dh. We called the waitress over and showed her. Therewas several more on the table. She just looked at and said can I help you. I told her ya this is disgusting and I am done. They stll made me pay for my food when I did note at it. I was so pussed, they said sorry we can get you another plate, I said hell no, manager we still have to charge you for the food, I said it was bull shit I ended up reporting them and never went back
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