I saw an article on the news this morning.
This family is saying that they refused to pay the 17% tip that was added to their bill after eating at a local restaurant because they received poor service. The menu clearly states that 17% gratuity will be added for all parties of 5 or more. When they refused to pay they were locked inside of the restaurant and police were called.
Who is in the wrong? The customer? Or the restaurant who refused to budge on their policy?
What are your thoughts on gratuity automatically added to bills?
Link to the video http://news.yahoo.com/video/oddnews-22772304/family-locked-in-restaurant-after-refusing-to-pay-tip-29164460.html#crsl=%252Fvideo%252Foddnews-22772304%252Ffamily-locked-in-restaurant-after-refusing-to-pay-tip-29164460.html