do NOT order from this site - saferwholesales.com - . My husband ordered our coop from this site because he didn't have time to build one for us
We placed the order on April 8th, the money got take out of the account April 9th and we have yet to get our coop shipped out!!
Not only was there an unexpected shipping delay, and we got ZERO
notice, but I had to call 3 times in the same day to get that
information told to me.
At first they extended a $100 credit to
our account on their site for the inconvenience. I was more frustrated
by the lack of communication from the company then the fact it was
actually delayed. Things happen.
So I got told that the coop
was due to be released for shipping on Mon, April 30th and that it would
probably be sent out on Tues. My shipping was to be marked as priority
and expedited. Come Fri, April 4th and no shipping information has been
sent to me, so I call again and see whats going on.
I get told
that there was ANOTHER 2 wk delay and they weren't able to even ship it
out till Thurs, May 10th! Which means that not only was I given FALSE
information yet again, but I wasn't NOTIFIED of this. There was also no
note about expedited shipping...which would have added ANOTHER 2 wks
onto my delivery!! So if i hadn't have called I probably wouldn't have
gotten my coop till the beginning of JUNE on an order placed in the
beginning of APRIL.
I contacted customer service about my
issues and they were very rude about everything. I finally got them to
reimburse our shipping cost after threatening to turn them into the BBB.
NEVER ORDER FROM THIS COMPANY
*If i do not receive shipping notification from UPS by fri morning I
will be disputing the charge with the website as well as reporting them
to the BBB