ANOTHER 2 MEMBERS SAID THEY HAD TO UPLOAD THAT INFORMATION AS WELL.
IT WAS THROUGH THE PAYPAL WEBSITE - NOT A LINK IN THE EMAIL. THERE WAS NO LINK IN THE EMAIL.
IT IS NOT A SCAM.
I JUST WANT TO KNOW HOW LONG FOR THE UPLOADED DOCUMENTS (UPLOADED INTO MY PAYPAL ACCOUNT) TO BE RECEIVED AND PROCESSED AND WHEN I CAN ADD MONEY TO MY ACCOUNT AND SHOP. THAT IS ALL.
I looked on the paypal website and couldn't find an answer so I'm coming to you ladies...
Paypal requested proof of ID, SSN and address. Paypal stated the information was being requested per a new federal law asking them to confirm paypal user identities.
Once the information is uploaded, how long for the information to be received, processed and for the "issue" to be "resolved"?
Thanks for your help, ladies!
Edit: Here is the email I received...
We emailed you a little while ago to ask for your help resolving an issue with your account.
What's the problem?
As of April, 2012, new Federal Regulations require Money Service Businesses, such as PayPal, to verify the identity of a customer before we can provide various services or product offerings. As a result, PayPal must ensure we have collected and verified important data such as customer name, address, date of birth, and national tax ID or social security number. Because we were not able to fully confirm your identity based on your current account information, we need to request additional supporting documentation from you.
You will continue to have full access to your PayPal account, but until we are able to confirm your identity, we may be unable to process certain types of customer initiated requests such as adding funds to your PayPal account.
How you can help
It's usually pretty easy to take care of things like this. Most of the time, we just need a little more information about your account or latest transactions.
Please log in to your account and go to the Resolution Center to find out what you need to do. If we don't hear from you soon, we may limit what you c an do with your account until the issue is resolved.