Ok this may sound funny but it dose work.
I went to my local unemployment office in rancho trying to call EDD and no luck so just joking around I asked one of the ladies if there was a magic code to get through and she smiled and handed me this paper it said
"finally found a trick that worked to get through to the California EDD."
It is a Vietnamese line the number is 1(800) 547-2058 when they start talking press 1-2-1-1-7 your ssn then 1
you should hear the person talk then the music.
I thought it was a joke but I just tried it this morning and it really did work. Even though I did not understand what they were saying when I first heard the recorded voice I just pressed all the number even my ssn and what sounded like him saying numbers i hit one then the music. When the person came on the line I asked is she spoked English and thank God she did and got my questions answered.
Hope this helps to all the mamas out there trying to get some help.