I bought a car and it started over hearing a little so I took it into a shop in the town I live which is well known. The first day they charged me to install a new thermostat and diagnose the problem. It didn't get better it actually got worse to the point I had to pull over on the way home. Took it back the next day they put a new radiator in not the problem so they put the old one back in. They went to change the water pump it wasn't broken so I told them to put mine back. I had to pay them 260.00 total for this guessing game. I did keep the thermostat and that visit alone was 107.00...
Well I parked it and waited for my cousin to look at it. He did and they had installed the wrong thermostat and put it in the wrong way. I am furious I paid them 260.00 to install the very first thing wrong. Im taking the thermostat back bc at the very least I want my 10-15 bucks back for it but frankly I think I deserve almost all of my money back except the 60.00 diagnose charge.
Am I wrong? They installed the wrong part and installed it wrong. Any ideas on how to make this fair?
on Feb. 21, 2013 at 6:22 AM