Any Attorneys in here? I really need help
My mom had an accident on her lunch break at work, on work premises. She fell off the loading doc, where they load the semi's. Human resources told her that she could use three of her vacation days for payment, then Workers comp would kick in. Well she did that, then we had issues with the doctor saying there was nothing wrong with that she could go back to work that same day, yet my mom couldn't stand straight or even walk right. Then we went to speak to the people at her job, the lady that was there told her that they had no light duty for her to do, but she turned around and email the insurance company saying that my mom did not want to go back to work. ( Which is not true at all my mom rarely misses a day).
Any way, my mom is doing much better, she is walking better but she still has pain on her lower back and vaginal pressure. The insurance first blamed the colonoscopy that she got done a couple of weeks before the accident, she went to the doctor and got a note. Then her physical therapist said it was caused by her having kids, now they are saying it is because of a car accident she had 32 years ago and they are not going to pay her anything. When she called the insurance for the workers comp. they told her that they do not understand how she fell from there when she walks there everyday, that they needed names of the doctors and hospital she was in 32 years ago. My mom does not remember any of that, and she did sign a paper saying the insurance could obtain any medical records on their own, shouldn't they get all that on their own???
I really need some advice on all of this, my mom does not want to loose her job but she does need that money.