For around 2 years... yesterday would have been the 3rd or second year renewing.. anyways. we have been paying $100 for the family pack. Xbox discontinued it and no longer offers it. I was told my one xbox live supporter I should have been grandfathered in, and by another they totally done away with it weather you were grandfathered in or not. Now where we were paying $100, we have to pay $240. It was the only extra thing we paid for once a year! Now we cannot even watch netflix.